Privacy Policy
Learnivo is committed to protecting your privacy. This policy explains how we collect, use, and protect personal information when you use our learning management platform. This is a working draft and is not a substitute for legal advice. Jurisdiction-specific compliance depends on your location and contract terms.
1. Information we collect
We collect information you provide directly (such as name, email, and organisation details when you register), and technical data (such as IP address, browser type, and usage patterns) when you use the platform.
2. How we use your information
We use your information to provide and improve the platform, communicate with you, ensure security, and comply with legal obligations. We do not sell your personal data.
3. Controller and processor roles
For organisation users, the organisation typically acts as the data controller and Learnivo acts as the processor. For individual users, Learnivo may act as the controller. The exact roles depend on your contract and jurisdiction and should be confirmed during legal review.
4. International data transfers
Your data may be processed in countries other than your own. We rely on appropriate safeguards where required. Specific data residency and transfer arrangements depend on your contract and are configurable for enterprise customers. Contact us to discuss your requirements.
5. Children and guardian handling
Learnivo may be used by organisations that serve learners under 18. We do not knowingly collect personal information directly from children. Organisations are responsible for obtaining appropriate guardian consent and configuring age-appropriate access. If your programme involves minors, contact us to discuss safeguarding requirements.
6. Subprocessors
We use trusted third-party service providers to support platform operations (such as hosting, email delivery, and analytics). A current list of subprocessors is available on request and will be maintained as part of the enterprise contract. We do not share your data with subprocessors for their own purposes.
7. Data retention
We retain personal information for as long as your account is active or as needed to provide services. Organisation administrators can configure retention policies for their tenant. Anonymous usage data may be retained for analytics in accordance with your consent preferences.
8. Your data rights
You may have rights to access, correct, export, or delete your personal information, depending on your jurisdiction. To exercise these rights, contact us at the email below or use the Privacy Center within the platform. If you are an organisation user, your administrator may manage certain data on your behalf.
9. Data security
Learnivo uses role-based access control and organisation-level data segregation. Each organisation's data is kept separate through database-level security policies. We do not claim specific compliance certifications unless formally verified and documented by the owner.
10. Cookies
We use cookies to enhance your experience. Essential cookies are required for basic functionality. Analytics and marketing cookies are optional and require your consent. You can change your preferences at any time using "Cookie settings" in the footer.
11. Contact
For privacy enquiries, use the contact form on our homepage or contact your organisation administrator.
This policy is maintained by the platform team and is subject to legal review. It should not be considered jurisdiction-complete until approved by counsel.